Return & Refund Policy

Order Changes and Cancellations

Order changes or cancellations can only be accepted if your order has not already been confirmed and processed. You may cancel or make changes to your order via email, or by phoning the office. Orders are usually dispatched within 3-5 working days.

For all orders that are returned due to an incorrect address, you will be charged a fee of $20 for repacking and postage.

Returns

Orders must be returned with 14-days of delivery to qualify for a refund. Items must also be unwashed, unused, and in their original condition.

Custom and sale items are FINAL SALE and not refundable or exchangeable.

Please NOTE:

If you would like to return your order, please email info@beachwonderland.com with your name, order number, the item(s) you wish to send back along with a brief reason for the return.

The returns can only be accepted after our staff approved your application.